SHIPPING

Positivi Ts design collaborates with a vast network of production and logistics partners to ensure efficient order fulfillment and delivery. With a presence in over 200 countries and local production in 32 countries, Positivi Ts design leverages its network of 140+ print partners to expedite deliveries, reduce costs and carbon emissions, and support local businesses.

While Positivi Ts design strives to produce orders as close to the delivery address as possible, factors like stock availability, production capacity, and logistics determine the optimal production location. An algorithm considers these factors to ensure smooth and swift delivery. Despite occasional international routing, Positivi Ts design maintains a high rate of local production, with 95% of orders produced in the same country as their delivery destination.

For international shipments, customs fees may apply based on local regulations.

Delivery times encompass production, fulfillment, and shipping durations, influenced by factors such as:

  • Product type

  • Production and delivery locations

  • Order size and dimensions

  • Production capacity

  • Shipping method

    Shipping Information and Options

    Accurate shipping information is crucial for seamless order delivery. Consider these points:

    • Shipping addresses for China, Japan, and South Korea must be in the local language due to shipping partner requirements. Some fields allow a limited number of Latin characters.

    • Fields have character limits to comply with shipping label constraints.

    • Brazil has additional requirements for local tax regulations.

    Gelato offers various local and international shipping options, viewable during order placement. In most countries, you can choose between Standard/Economy (typical domestic delivery within 2-4 days, international delivery within 4-6 days) and Express Shipping (prioritized expedited delivery).

    Gelato prioritizes efficient and damage-resistant packaging to meet local shipping requirements and minimize damage rates.